Question:
Hi, I am working on a project which initially planned to finish within 8 months. It has been 3 years, and the project is still ongoing.And now it is too late to change the system integrator. But we really lost our trust to them. In order not to have the same problem in the future, what is your advice to make the integrator attach to the schedule? Or is it wise to change the integrator after project starts?
Answer:
Performance this poor may well warrant removing them from the project now unless it would result in a further delay. You should probably bring someone in who can gage the difficulty of extracting one company and bringing another in. I would suggest in the future several contractual options which would help remedy the situation. First use a penalty for missing the completion date established in the contract. Second be sure to include language that allows you the right to require them to replace personnel who you deem are no longer effective, as well as the right to approve the replacement. In my opinion it is never too late to replace a firm which is incapable of completing work in a reasonable time frame.